Frequently Asked Questions
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General Questions
What is Source Fountain Wellness?
Source Fountain Wellness LLC is a psychiatric practice in Fredericksburg, Virginia, providing compassionate, personalized, and evidence-based psychiatric care. Our mission is to nurture inner strength, restore balance, and empower individuals to achieve lasting mental and emotional wellness.
Who will I be seeing?
Care is provided by Dr. Yvonne Nkeze, DNP, PMHNP-BC, a board-certified Psychiatric-Mental Health Nurse Practitioner with a Doctor of Nursing Practice. She has more than a decade of nursing experience, along with acute psychiatric and outpatient expertise. Learn more about Dr. Nkeze.
Who do you provide care for?
We provide psychiatric care for adolescents and adults, as appropriate to the practice scope and services offered. We welcome individuals from all backgrounds, beliefs, cultures, and life experiences.
What does “Source Within” mean?
The fountain symbolizes renewal, restoration, and a source that continually flows. “Source Within” represents the inner resources, such as strength, resilience, peace, purpose, and hope, that can be nurtured through compassionate psychiatric care and evidence-based treatment.
Services & Treatment
What services do you offer?
We offer psychiatric evaluations, medication management, ongoing psychiatric care, treatment for psychosis and psychotic disorders, mental health support, and a holistic, whole-person approach to wellness. See all services.
What concerns can you help with?
Common concerns include stress and anxiety, mood-related concerns and depression, psychosis and psychotic disorders, attention and concentration concerns, trauma-related concerns, sleep-related concerns, life transitions and adjustment challenges, and building emotional wellness and resilience.
How does medication management work?
When medication is part of your plan, we provide evidence-based medication management with education about your options, ongoing monitoring of treatment response and tolerability, and collaborative adjustments when clinically indicated.
What is your approach to care?
We focus on the whole person, not simply the diagnosis. Care combines evidence-based psychiatric treatment with compassionate listening, lifestyle and wellness considerations, psychoeducation, healthy coping strategies, and strength-based support. Our approach is trauma-informed, culturally responsive, and patient-centered.
Do you coordinate with my other providers?
Yes. When appropriate, and with your permission where required, we coordinate care with your other healthcare professionals.
Appointments
How do I schedule an appointment?
Submit a request through our Contact page, call 706-589-6211, or email nkezey@yahoo.com. Submitting a request does not confirm an appointment; our office will contact you to confirm scheduling.
What should I expect at my first visit?
Your first visit is a comprehensive psychiatric evaluation. We will review your mental health history, current emotional, behavioral, and psychological concerns, and your goals, then begin developing a treatment plan aligned with your individual needs.
What happens after my first visit?
Ongoing care includes follow-up psychiatric visits, individualized treatment planning, symptom monitoring, and adjustments as needed, so your care continues to support long-term wellness.
Do I need a referral?
Please contact our office and we will let you know what is needed to get started.
Privacy & Communication
How is my information protected?
We use administrative, technical, and physical safeguards to protect your information, and protected health information is handled in accordance with HIPAA. Read our Privacy Policy for details.
Will you send me text messages?
Only if you opt in by checking the text message consent box on our form. Texts relate to customer care, such as appointment reminders. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. See our Terms & Conditions.
Can I share health details through the website form or email?
Please do not include urgent or sensitive health information in website forms, email, or text messages. Share only what we need to contact you, and we will discuss details with you directly.
Can I access or correct my records?
Yes. You may request access to your information and ask us to correct anything inaccurate or incomplete by contacting our office.
Crisis & Emergencies
Is Source Fountain Wellness an emergency service?
No. Our website, forms, email, and text messages are not monitored for emergencies. If you are in crisis or experiencing a medical emergency, call or text 988 or call 911, or go to your nearest emergency room.
What should I do if I am in crisis between appointments?
Call or text the 988 Suicide & Crisis Lifeline, text HOME to 741741 to reach the Crisis Text Line, or call 911 for a life-threatening emergency. More support options are listed on our Patient Resources page.
Take the Next Step
Begin your journey toward wellness
You do not have to navigate your mental health journey alone. Whether you are seeking support for a new concern, looking for ongoing psychiatric care, or ready for a different approach to your mental wellness, we are here to help.